PRIVACY, SECURITY & RETURN / CANCELLATION POLICY

We understand your Privacy concerns. We believe in the importance of protecting your privacy and your credit card information. Please take a few minutes to read the following policy so that you understand how we treat your personal information. As we continuously improve and expand our services, this policy might change. So please check it out periodically. If you have questions about our policy, please email us at the email on the bottom of this page.

How we store and protect the information we collect:

We store your contact information you provide to us electronically in our databases so we can offer you special offers and discounts in the future. We do not store any credit card information or any other personal information. Firewalls and security gatekeepers control access to any and all servers used in your transactions.

Still uncomfortable ordering online?

Most ticketing options are available by visiting our location during business hours. You will not be able to bypass the general ticket line, however.

Processing Fees

All tickets have a non-refundable processing fee that will be charged at the time of purchase. This will be listed as “Processing Fee” on your receipt.

Cancellations

All tickets (including those purchased at our on-site ticket booth) are non-refundable, and must be used within the current operating season. For questions or concerns, please email us or go to our ticket booth during business hours.

For other questions or comments, please contact us via the email listed on the bottom of this page. Include the word “Tickets” in the subject of your e-mail.

**NOTE: Online tickets sales may appear as “Chamber Entertainment” on your credit card statement.