Ticketing Policy

**NOTE: Online tickets sales will appear as “Chamber Entertainment LLC” or “Burial Chamber” on your credit card statement.

Tickets can be purchased both onsite and online at the prices listed on the site.

All tickets purchased at our on-site box office can be redeemed any night this season. If you are unable to attend on your selected date, please send us an e-mail, with your receipt attached, and let us know the date you’d like to re-schedule your tickets to.

Processing Fees

All online tickets have a non-refundable processing fee that will be charged at the time of purchase. This will be included as “Taxes and Fees” on your receipt.

Cancellations

All physical tickets purchased at our on-site ticket booth are non-refundable, and must be used within the current operating season.

Unused online tickets may be refunded, minus processing fees, but requests must be received at least 24 hours prior to the selected event time. Ticket times can be changed, free of charge.

For other questions or comments, please contact us at the email listed on the bottom of this page. Include the word “Tickets” in the subject of your e-mail.

Once purchased, tickets are good for the entire season. If you are unable to complete the events on your ticket, feel free to come back a different night this season and use them.

To redeem your online ticket, just bring the barcode on your smartphone or printed receipt directly to the event of your choosing.

QuickPass Tickets: Online QuickPass Tickets allow you to come to skip the general admission line and go to the much shorter QuickPass line! To use, go to the Online / QuickPass Ticket booth, and then proceed to the QuickPass / Timed Ticket lines. Waiting time will be dramatically reduced. Once tickets are ordered online, you can use them immediately.

How we store and protect the information we collect:

We store your contact information you provide to us electronically in our databases so we can offer you special offers and discounts in the future. We do not store any credit card information or any other personal information. Firewalls and security gatekeepers control access to any and all servers used in your transactions.

Still uncomfortable ordering online?

Most ticketing options are available by visiting our location during business hours.