Ticketing Policy

**NOTE: Online tickets sales will appear as “Chamber Entertainment LLC” or “Burial Chamber” on your credit card statement.

Most tickets can be purchased both onsite and online at the prices listed on the site.

Tickets purchased online or at our on-site box office are valid for the selected arrival date. If you cannot attend that night, reschedule before arriving on another date. To reschedule an online purchase, use the QR code on your receipt to access the ticket management page. There is no additional charge to reschedule to another operating night during the current season. All tickets and unused attractions must be used by the final operating night of the current season.

All sales are final. THERE ARE NO REFUNDS!

Processing Fees

All online tickets have a non-refundable processing fee that will be charged at the time of purchase. This will be included as “Taxes and Fees” on your receipt.

Online Sale QR Code Redemption

All online sales will have a single QR Code for the entire sale that can be scanned at any of our purchased events. If you scan and have less people in your group than the number of tickets purchased, just let the greeter know and they’ll adjust your group size accordingly to maintain the correct ticket count.

If you have any issues, or need to distribute tickets and want individual hard-copy tickets, proceed to the onsite ticket booth “Online Ticket” line and they can help you.

Cancellations

All tickets, whether purchased online or at our on-site ticket booth are non-refundable, and must be used within the current operating season.

For other questions or comments, please contact us at the email listed on the bottom of this page. Include the word “Tickets” in the subject of your e-mail.

Tickets and unused attractions must be used during the current season. If you do not complete all purchased attractions in one night, reschedule your return date and use the remaining attractions on another operating night during the same season at no additional charge. A ticket remains valid only for its scheduled date until it is rescheduled.

To redeem your online ticket, just bring the barcode on your smartphone or printed receipt directly to the event of your choosing. If you have issues, feel free to go to the onsite ticket booth (Online Ticket line) and they can help you there.

QuickPass Tickets: QuickPass Tickets allow you to skip the general admission line and go to the much shorter QuickPass admission line! To use, show your online sale QR Code directly at the Quickpass Ticket lines to each of the events. Look for signage to guide your way. Waiting time will be dramatically reduced. Once tickets are ordered online, you can use them immediately.

How we store and protect the information we collect:

We store your contact information you provide to us electronically in our databases so we can offer you special offers and discounts in the future. We do not store any credit card information or any other personal information. Firewalls and security gatekeepers control access to any and all servers used in your transactions.

Still uncomfortable ordering online?

Most ticketing options are available by visiting our location during business hours.